Booking Procedures, Terms and Conditions 2018-05-03T10:37:54+00:00

Booking Procedures, Terms & Conditions

When you’re ready to secure your Tahiti trip, we kindly request you complete our Booking Information Form. This will provide the information we need to begin securing your reservations:

  • Passport details including confirmation of your full legal name, date of birth, passport number, expiration date, and country of birth.  This information is required by the TSA for your travel file. Travelers who have not yet applied for their passport, or are in the process of renewing it, need only confirm their full legal name as it will appear on their passport at the time of travel and their date of birth.  Passport details can be updated at a later time.
  • Home and/or Mailing address, contact telephone numbers.
  • Name and telephone number of an emergency contact person.
  • Special Requests – Please kindly confirm any dietary requests / food allergies, bungalow or room requests, frequent flier or hotel membership numbers, and any hotel or airline requests that you would like for us to note in your honeymoon or vacation reservations.

Upon receiving your booking information and deposit payment, we will begin securing your reservations. Once your reservations are all confirmed, we will send you a detailed travel itinerary and invoice by e-mail for your review, along with information about the islands you will be visiting, activities and excursions, and general travel information.

Complete Booking Form

Deposit and Final Payment Procedures

All bookings require a deposit. A non-refundable deposit of $350 per person is required at the time of booking to hold your reservation. An additional non-refundable deposit will be required for any bookings including international and/or domestic flights.  Your Tahiti Travel Specialist will reconfirm your deposit total with the recap of your desired itinerary.  Specific deposit and payment requirements apply for certain travel products or itineraries and cruise programs, and this information will be confirmed at the time of booking. Final payment is due 45-70 days prior to departure, depending on the travel itinerary selected. For bookings placed within 70 days prior to departure, full payment may be required at the time of reservation. Payments received within 21 days of departure must be paid by bank wire transfer, Certified or Cashier’s check, credit card, or ACH. For non-US residents, payment must be paid via bank wire transfer or credit card.

We reserve the right to cancel any reservation if final payment of the entire balance owed is received by the payment due date. All prices quoted are in U.S. dollars and include costs associated with planning, communication and documentation. According to industry standards, package prices are not subject to an itemization of costs.

Clients are free to pay in installments at any time before your final payment due date. Confirmation of your payment will be noted and applied to your invoice amount.

All prices reflect a 3% discount for final payment of your Tahiti honeymoon or Tahiti vacation by ACH, check, or bank wire transfer. Final payment received by credit card will not receive this discount.

ACH / eCheck Payments

Clients paying their final balance by ACH withdrawal will receive a 3% discount as outlined on your invoice. If paying deposit or final payment by ACH, please kindly complete and return a Payment Authorization Form.

Payment Authorization Form

Credit Card Payments

If paying deposit or final payment by credit card, please kindly complete and return a Payment Authorization Form.

Clients wishing to pay their vacation or honeymoon deposit by credit card will not forfeit the 3% discount on the final balance of their Tahiti vacation or honeymoon. Discounts do not apply if clients wish to pay the final balance by credit card.

Payment Authorization Form

Check Payments

Clients paying their final balance by check will receive a 3% discount as outlined on their invoice. Check payments should be made payable to ‘New Millennium Tours’ and mailed to our office:

New Millennium Tours, Inc.
2121 Lohmans Crossing Road #504-484
Lakeway, TX 78734

In order to promptly secure reservations for your travel arrangements, we recommend using eCheck payments rather than check payments for deposits.

Travel Protection

Now’s the time to consider purchasing a travel protection plan to protect your travel investment. For more information on the available plans or to enroll, click here to enroll online or contact Travelex Insurance Services at 800-228-9792 and reference location number 43-0476.

Travel Insurance is underwritten by, Berkshire Hathaway Specialty Insurance Company (formerly known as Stonewall Insurance Company), 1314 Douglas Street, Suite 1400, Omaha, NE 68102. 11.17 W20

Travel Insurance

Terms & Conditions of Travel

The passenger’s deposit payment is regarded as an agreement to the terms and conditions outlined here.

Cancellations

The following cancellation fees will apply based on the amount of time before departure that New Millennium Tours, Inc. receives actual notice of the cancellation. Please note that some resorts have cancellation policies that are more strict than others and therefore require more notice. Your Tahiti Travel Planner Specialist will advise you of the cancellation policies for your selected resort at the time of confirmation:

70 days or more: Loss of deposit

Between 69 – 21 days (depending on resort): Up to 50% of total price

Between 20 – 8 days: Up to 75% of total price

Between 7 days – departure: 100% of total price

Separate cancellation fees may apply for certain products such as (but not limited to) cruises, boat charters, helicopter charters, luxury lodges, or during the festive season.

No Shows

Cancellations must be made by 5:00 pm CST of the last business day prior to departure or you will be considered a “no show” and forfeit all monies paid. (Saturday, Sunday and legal holidays are not considered to be business days). Failure to check in for your flight at least 2 hours prior to your scheduled departure may result in denial of boarding and no refund will be granted in such an event.

Final Payment

We reserve the right to cancel any reservation if final payment of the entire balance owed is not made 45-70 days (depending on resort) or more prior to departure.

Change Fees

After receipt of deposit, a handling fee of $50 per person will be assessed for passenger initiated changes, plus any applicable vendor fees as well as change fees for re-issuing your international airline tickets (if applicable). For changes made after documents are issued, a fee of $100 per person will be charged plus any applicable vendor fees and special delivery fees. Itinerary changes can result in an increase in pricing based on current exchange rates and taxes. Changes made to flight itineraries will incur airline change fees and can also result in higher airfares if the original class of service is no longer available. In some instances, changes to the air itinerary are not permitted.

Rush Fees for Excursions, Spa, Dinner, and Activities Booking

We recommend pre-booking any excursions, spa services, dinner reservations, etc. at least 60-90 days prior to your departure. Many activities and services sell out well in advance, particularly during high season months. We are happy to make these arrangements for you; however, they should be made before your final payment is due. If you wait until after 45 days from your trip, we are still happy to coordinate; however, please understand that availability will be limited and there will be a $25 per person rush charge. Note: this rush charge is waived for clients booking their trip within 45 days of departure.

Refunds

Travel arrangements cancelled, altered, or amended within 7 days prior to departure or once travel has commenced do not qualify for any refund whatsoever. We strongly recommend recommend purchasing Travel Insurance to provide coverage for loss of deposit, cancellation fees, and other potential travel-related losses in certain circumstances.

New Millennium Tours will process refunds for unused accommodations, transfers, tours or other services, provided that requests are accompanied by a signed statement from the service supplier stating that a refund is in order. Refund requests must be received within 30 days of a tour’s termination. No refund will be made for accommodations or services used, or for unused days at hotels (unless a refund letter by the hotel is provided), on cruises and yacht charters. Unused meals are not refundable.

Travel Documents

U.S. and Canadian passport holders must have a valid passport. It is solely the passenger’s responsibility to ensure that all documents are complete and current. Passport holders of other countries may need a VISA to enter your trip destination and should check with their local embassy or consulate for current documentation policies.

Not Included

Except where otherwise noted, prices do not include porterage, customs, gratuities, or meals. Telephone calls, or any other items of a personal nature, are not included in any travel package.

Accommodations

Hotel accommodations are based on two persons sharing a room or bungalow (unless otherwise specified). Special requests such as king-size beds or non-smoking bungalows cannot be guaranteed.

Special Requests

All requests for specific bedding or room locations within a hotel, and any other items regarding physical conditions that require special attention, must be submitted to us when the reservation is made and will be communicated to the vendors and local ground operators. However, requests cannot be confirmed prior to departure and no guarantees are expressed or implied that the request will be honored. Most vendors have a “first come first served” policy regarding special requests. You are responsible to advise us in writing of any medical conditions that may in any way affect your ability to undertake the travel arrangements you have purchased.

Included Features

Unless otherwise noted, all airport, hotel, or dock transfers are included by car, mini-bus, local conveyance or coach. Baggage handling includes two normal pieces of luggage per person.

Frequent Flyer and Hotel Loyalty Programs

Frequent Flier Miles are based on the terms and conditions of the specific US airline and are not awarded for all booking classes. Therefore, New Millennium Tours cannot be responsible if frequent flier miles are denied by your domestic carrier. Benefits associated with Hotel Loyalty Programs may change or not apply.

Governing Body

New Millennium Tours Inc. is a corporation registered with the State of Texas. All services are subject to the laws of the country in which the services are rendered. In the unlikely event that a client has a dispute with New Millennium Tours Inc., the client agrees that the dispute shall be settled by arbitration through the Better Business Bureau of Central Texas.

Responsibility

New Millennium Tours, Inc. and its affiliates and/or its agents and employees shall not be responsible for bodily injury, property damage, loss, accidents, delays, irregularities, or change of itinerary incurred by any person arising out of any willful or negligent act or omission of any air carrier, hotel, ground operator, or other person who is to or does render any services or accommodations.

We and the local ground operators assume neither responsibility nor liability in connection with the service of any train, vessel, carriage, aircraft, or other conveyance which may be used either wholly or in part in the performance of its duty to the passenger.

We are not liable for expenses incurred due to delays caused by weather or other acts of God, or in the event of strikes, pilferage, monetary crisis, local law, labor problems, social or political unrest, disease, quarantine, war, aircraft delays, or mechanical failures. Changes in itinerary, hotels, or services are not likely; however, we, the local ground operators and hotel companies, reserve the right to make such changes as may be necessary and without notice and shall not be liable for any expense or inconvenience occasioned by such, or circumstances beyond our control.

We cannot assume any responsibility for flight delays, cancellations, and missed connections and are not liable for any resultant expenses or consequences. Such expenses are the responsibility of the client. Airline flights shown on your itinerary are based on confirmations received from the airlines and current flight schedules. Periodically the airlines may implement a schedule change prior to your departure and it may be necessary to make adjustments to your itinerary. If the airline issues a change we will advise you accordingly, and provide any options available to coordinate with your itinerary. As the airline claims no responsibility for domestic flight and itinerary changes, any additional cost incurred as a result of these changes will be the responsibility of the passenger.

New Millennium Tours Inc. and its affiliates and/or its agents and employees and the local suppliers reserve the right to decline, accept, or retain any person as a member of these tours or otherwise refuse service to anyone at any time and for any reason.